Shopideo auto-installs itself in almost all themes, but there is a remote possibility that a particular theme needs manual installation of the shopideo code.
If you cannot see the video or you don't like the auto-placement algorithm and you want to move it to another location, you can manually install a script that overrides the automation and place the video at the desired position.
When you first install Shopideo, you must insert the Shopideo Code snippet into your Theme’s code. The Shopideo Code snippet is:
<div id="shopideoPH"></div>
We will be happy to help you install the code to your theme and solve any layout problems you might encounter.
Please contact us at info@shopideo.com to help you with anything you might need.
Hint: If you have made a mistake and then saved the liquid file, don’t panic! 😊 Shopify keeps the old versions of the file:
- Click on the Older versions link located at the top bar, next to the file name (product-template.liquid)
-
Use the drop-down to select a previous version that doesn’t break the page, and
press the Save button.
If you cannot see any video on your product page, ensure that:
- You have assigned a video to the product.
- You have enabled the video using the slider.
Note that, in older versions of some templates, you may have to place the Shopideo Code snippet inside the file Templates\product.liquid.